Terms & Conditions

Classes and Workshops

Unless otherwise stated, all classes take place in the Textiles Studio at Oxheys Mill Studios, Stanhope Street, Preston PR1 7PN. Due to the age and nature of the building, the studio is up a flight of steep stairs. If this will be an issue please let us know so that we can make suitable arrangements.

We enjoy being able to offer refreshments during classes to help keep those creative juices flowing – please let us know if you have any specific allergies which may mean we need to make changes.

All classes must be booked and paid for in advance. If you need to cancel a place, you may do so:

More than 14 days’ notice – full refund

Between 1 week and 14 days’ notice: 50% refund (100% if suitable replacement found)

Less than 1 weeks’ notice – no refund unless a suitable replacement is found.

 

Products

Items are held in your online basket for 30 minutes, please check out to avoid losing them.

We accept cash payments by prior arrangement or card payments through PayPal.

You may collect your items from me at Oxheys Mill Studios (please contact us before you pay to arrange a time), or we will send them out to you. Postage is usually by 2nd class Royal Mail, and items are posted within 2 working days.

Please contact us as soon as possible (within 14 days) if you wish to return anything you have bought from us, stating when purchased and reason for return. If your return is authorised by us we will issue instructions for return and process your refund if appropriate once the item has arrived.

 

Commissions

I regularly take commissions for individuals and business. It is usually necessary to provide a 50% deposit before work begins, to allow the purchase of materials. The remaining 50% is payable when the work has been completed.

 

Please also see our Privacy Policy.